NamiQ Customer Interaction Suite
It is a Digital Platform which combines multiple applications to take care all key stakeholders like customers, employees and business owners to deliver exceptional interaction to enhance customer services.
An AI-Powered Digital Agent which lets customers engage naturally, timely, and help themselves more efficiently.
By integrating closely to the business, business process could be automated fully for a higher customer satisfaction.
Digital Agent Operation Center to make customer interactions manageable and their satisfaction measurable. Providing Real time data analysis for Data-driven decision making or quick incident resolution.
Collaboration workspace which enables Human Agent and Virtual Agent collaborate easily to get the job done quickly, more productive. Its key role is supporting Human Agent by enhancing their digital experience, improving their productivity and leverage WFH for their safety.
Providing technology that authenticates the face of the person and the face image on the ID card with high accuracy, spoofing countermeasures are also taken.
141-143 Nguyen Thi Nhung St., Hiep Binh Phuoc ward, Thu Duc district, HCMC, Vietnam
Monday-Friday: 8am – 5pm
We are pleased to support you. Feel free to reach out us online or offline anytime!